Design of a results framework, indicator set and reporting routine for a multi-district programme, with training for the field and management teams.
The question
The organisation had grown faster than its measurement arrangements. Field teams collected data in inconsistent formats, and management could not compare performance across districts.
What we did
- Defined a results framework linking activities, outputs and outcomes to the programme's stated goals.
- Reduced the indicator set to those that could be collected reliably and would inform decisions.
- Specified data flows, responsibilities, collection tools and a quarterly reporting calendar.
- Delivered training for field supervisors on data quality and for managers on interpreting results.
Result
Comparable quarterly reporting across districts, and a standing management review at which monitoring findings are discussed against defined decision points.